Shipping Policy

Thank you for shopping with Seven Daisy. We currently ship all orders within the United Kingdom and aim to make your shopping experience smooth and reliable.

1. Processing Time

All orders are processed and dispatched within 1–3 business days (excluding weekends and UK public holidays). Once your order has been dispatched, you will receive an email confirmation with tracking information (if applicable).

2. Shipping Details

We offer a flat-rate shipping service across the UK:

Delivery Time: Typically 5-7 business days
Shipping Cost: displayed at checkout

All orders are shipped via trusted UK couriers such as Royal Mail, depending on your location and order size.

3. Tracking

If your order includes tracking, you will receive a tracking number via email once it has been dispatched. Please note that some smaller items may be sent using non-tracked services to keep shipping costs affordable.

4. Delivery Issues

Delays: Minor delays can happen due to seasonal demand or courier disruptions. If your order hasn’t arrived within 7 working days, please contact us.
Lost Items: If your parcel is lost in transit, we will work with the courier to resolve the issue. Please reach out to us at infosevendaisy@gmail.com.
Damaged Goods: If your item arrives damaged, notify us within 24 hours of delivery with photos of the item and packaging so we can assist you.

5. Incorrect Addresses

Please double-check your shipping address before completing your order. We cannot refund or resend orders that are delivered to incorrectly provided addresses.

If you realise a mistake after placing your order, contact us immediately at info@sevendaisy.co.uk or infosevendaisy@gmail.com. If the order hasn’t yet shipped, we may be able to update it.

6. Contact Us

For any shipping-related enquiries, reach out to us at:
📧 Email: infosevendaisy@gmail.com
🌐 Website: https://www.sevendaisy.co.uk